Lift Pass Policies
Each skier is required to have a lift/slope ticket. Your lift/slope ticket may be purchased in the Village, and at the ticket booth adjacent to the Play Yard in front of The Lodge. Group tickets are only sold by the Group Sales Office. Please check the slope conditions before buying your ticket. Your ticket must be displayed at all times by being attached to yourself, there is no sharing or trading of tickets allowed.
Our lift equipment requires routine maintenance. Although every precaution is taken; in rare cases, grease may drip from lift equipment. Beech Mountain Resort is not responsible for grease on clothing or equipment. This is an inherent risk of the sport.
Terms of Service
All purchases are final and cannot be cancelled, refunded, or transferred to another person, even with a fee. Once you complete a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used. All tickets are subject to the restrictions described in the product description and/or pickup instructions.
Value tickets are only valid for the date(s) selected and cannot be used on different days or at different times. Please ensure your trip dates are certain before you purchase these tickets.
Value Plus tickets are valid for the date(s) selected, but your arrival may be changed ONCE prior to your trip. Dates, where the value rate is more expensive, will require you to pay a difference in price. If the total VALUE order amount of your new date(s) is greater than your original order, inclusive of any Tax Recovery Fees & Charges, you will be required to pay the difference.
Flexible tickets are valid for the date(s) selected, but your arrival may be changed AS MANY TIMES AS NEEDED prior to your trip. Dates, where the Flexible rate is more expensive, will require you to pay a difference in price. If the total Flexible order amount of your new date(s) is greater than your original order, inclusive of any Tax Recovery Fees & Charges, you will be required to pay the difference. If a Flexible price is not available, we will use the next highest price for that date (Value Plus, Value) to determine if there is a difference.
All Value Plus and Flexible changes must be made over the phone a minimum of 2 days prior to your trip date, and can only be made to a date where we still have tickets available for all of your guests. Your tickets may NOT be changed after your existing order’s trip date has passed. Your order may NOT be partially changed; the changes apply for all date(s), guests, and tickets. We do not guarantee snow conditions, weather conditions, open terrain or number of lifts operating.
Outside Food and Beverage Policy
No outside alcohol is permitted on the property. Any illegal consumption of alcohol, drugs and/or any other substance will be handled by Beech Mountain Police Department with NC State Law governing. Outside food is only permitted in designated areas.
- Pets must be on a leash, in a carrier or held and under control at all times.
- Any messes created by your pet need to be cleaned up by the pet owner.
- No pets are allowed in indoor public facilities or any food venues.
- No pets are allowed on the shuttle van.
- Pets are not allowed any place where skiing, snowboarding or mountain biking occurs during operating hours.
- Beech Mountain Resort reserves the right to ask that a pet be removed for any reason
Beech Mountain Resort Private Property Policy
Beech Mountain Resort will not be responsible for the damage, disappearance or theft of private property. All reasonable care will be taken to provide a safe and secure environment for all concerned, however, the safety and security of private property within this environment is exclusively the responsibility of the owner. Beech Mountain Resort does not allow overnight parking or camping.
Beech Mountain Resort Drone Policy (Revised 2016)
Due to safety and privacy concerns, Beech Mountain Resort prohibits the operation or use on or above Resort property of unmanned aerial systems, or drones, by the general public—including recreational users and hobbyists—without the prior written authorization from Beech Mountain Resort. This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the Beech Mountain Resort boundaries. This prohibition extends to any devices launched or operated from Resort property, as well as any launched from private property outside of the Resort boundaries. Please contact a resort representative if you have any questions or if you seek prior authorization to operate any such devices. Any authorized operation of drones on or above Resort property will be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability. Any violation of this policy may involve suspension of your access privileges to the Resort, or the revocation of your season pass, as well as confiscation of any drone equipment, and may subject violators to any liability for damages, including, but not limited to, damages for trespass, violations of privacy, and physical injuries to persons and/or property, as well as legal fees.
Types of personal information we collect
We collect and store personal information that you give us when you shop online or purchase items, including rental equipment, at the ski area. This information may include your name, mailing address, email address, telephone number, credit card number and expiration date, and other optional demographic information.
How we use and share personal information
We use the personal information we collect to process your orders, identify you within our system, contact you if we have questions about your order, and notify you about special promotions. We do not share or sell your information with any third parties. Credit card information collected online to process and approve your order is completed via a third-party merchant credit card processing company. Your credit card account information is not stored anywhere on Beech Mountain Resort, Inc. computers or website.