Resort Policies

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Slope Pass Policies

Each skier is required to have a lift/slope ticket. Your slope ticket may be purchased in the Village, and at the ticket booth adjacent to the Play Yard in front of The Lodge. Group tickets are only sold by the Group Sales Office. Please check the slope conditions before buying your ticket. Your ticket must be displayed at all times by being attached to yourself, there is no sharing or trading of tickets allowed.

Our lift equipment requires routine maintenance. Although every precaution is taken; in rare cases, grease may drip from lift equipment. Beech Mountain Resort is not responsible for grease on clothing or equipment. This is an inherent risk of the sport.

Skiers/Snowboarders must be 36″ tall to load any lift.

Terms of Service

All purchases are final and cannot be cancelled, refunded, or transferred to another person, even with a fee. Once you complete a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used. All tickets are subject to the restrictions described in the product description and/or pickup instructions.

Littering Policy

 

Any passenger that drops, throws or expels any object from an aerial passenger tramway will have their slope ticket/pass revoked. Your pass will be revoked if you are caught littering. No exceptions.

Outside Food and Beverage Policy

No outside alcohol is permitted on the property. Any illegal consumption of alcohol, drugs and/or any other substance will be handled by Beech Mountain Police Department with NC State Law governing. Outside food is only permitted in designated areas. Designated areas for outside food include the deck outside the Lodge and in Group Sales.

Pet Policy

  • Pets must be on a leash, in a carrier or held and under control at all times.
  • Any messes created by your pet need to be cleaned up by the pet owner.
  • No pets are allowed in indoor public facilities or any food venues.
  • No pets are allowed on the shuttle van.
  • Pets are not allowed any place where skiing, snowboarding or mountain biking occurs during operating hours.
  • Beech Mountain Resort reserves the right to ask that a pet be removed for any reason
  • Pets are not allowed in any facility where food is sold.

Smoking Policy

Smoking (including E-cigarettes) is permitted ONLY in the Designated Smoking Areas (smoking logo) conveniently located throughout the resort.  Smoking is specifically prohibited in all buildings, on the lifts, and while waiting in line.

Beech Mountain Resort Private Property Policy

Beech Mountain Resort will not be responsible for the damage, disappearance or theft of private property. All reasonable care will be taken to provide a safe and secure environment for all concerned, however, the safety and security of private property within this environment is exclusively the responsibility of the owner. Beech Mountain Resort does not allow overnight parking or camping.

Beech Mountain Resort Drone Policy (Revised 2016)

Due to safety and privacy concerns, Beech Mountain Resort prohibits the operation or use on or above Resort property of unmanned aerial systems, or drones, by the general public—including recreational users and hobbyists—without the prior written authorization from Beech Mountain Resort.  This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the Beech Mountain Resort boundaries.  This prohibition extends to any devices launched or operated from Resort property, as well as any launched from private property outside of the Resort boundaries.  Please contact a resort representative if you have any questions or if you seek prior authorization to operate any such devices. Any authorized operation of drones on or above Resort property will be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, as well as those policies separately established by this Resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability.  Any violation of this policy may involve suspension of your access privileges to the Resort, or the revocation of your season pass, as well as confiscation of any drone equipment, and may subject violators to any liability for damages, including, but not limited to, damages for trespass, violations of privacy, and physical injuries to persons and/or property, as well as legal fees.

Beech Mountain Resort, Inc. Privacy Policy

Beech Mountain Resort, Inc. values our customers’ trust and respects your privacy. The following includes general information about our privacy policy and applies to all transactions (online and at the ski area).

Types of personal information we collect

We collect and store personal information that you give us when you shop online or purchase items, including rental equipment, at the ski area. This information may include your name, mailing address, email address, telephone number, credit card number and expiration date, and other optional demographic information.

How we use and share personal information

We use the personal information we collect to process your orders, identify you within our system, contact you if we have questions about your order, and notify you about special promotions. We do not share or sell your information with any third parties. Credit card information collected online to process and approve your order is completed via a third-party merchant credit card processing company. Your credit card account information is not stored anywhere on Beech Mountain Resort, Inc. computers or website.

Cookies

Cookies are a technology that can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Our site makes use of cookies.

Beech Mountain Resort, Inc. Lost and Found Policy

Beech Mountain Resort, Inc. holds Lost and Found items for no longer than 72 hours. If your lost item is found, you may pick it up from Administration, or you can have it mailed to you at the cost of shipping.