Snowboard Shop Associate

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts. Beech Mountain Resort is committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and compassionate individuals who are committed to providing an outdoor experience for all. Join us today and make work your adventure.

Our Ski/Snowboard Rental Equipment Technicians assist guests through the rental process and ensure that all equipment is adjusted and maintained to industry standards. The ideal candidate provides excellent customer service and is dedicated to making the rental experience smooth and enjoyable. Full and part-time positions with flexible hours are available.

Responsibilities:

Provide excellent customer service and knowledgeable information to guests
Assist guests in selecting appropriate rental equipment and ensure it is properly adjusted
Offer rental upgrades and handle payment transactions through the cashier
Provide instruction on the use of rental equipment and ensure all waivers are signed
Use the computerized rental solutions system to check equipment in and out
Inspect rental equipment for damage and safety before and after use
Notify the Rental Manager of equipment needing repair or replacement
Attend required training and complete certifications from binding and helmet manufacturers
Maintain a clean and organized rental area and equipment
Monitor guest flow and expedite the rental process
Requirements or Qualifications:

Computer proficiency and ability to operate a cash register
Customer service experience is a plus
Love for snow sports or an interest in learning
Ski or snowboard experience is not required
Must be able to work weekends, holidays, and during peak periods
Reliable transportation required with the ability to navigate snowy or winter conditions