To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with
or without reasonable accommodations.
POSITION SUMMARY
Bike Patrollers monitor and maintain all trails and signage, respond to incidents, provide medical care and
transportation as well as provide excellent customer service.
Work bikes are NOT provided – you must be able to provide your own mountain bike.
ESSENTIAL DUTIES
▪ Primary duty to patrol, monitor, and maintain all trails and signage, enforcing ticketing and park rules
▪ Maintain first-aid equipment and response bags, administer first-aid when necessary
▪ Document incidents requiring first-aid
▪ Communicate effectively with team and operational partners to ensure a reasonably safe environment
▪ Provide information and assistance to guests when needed
▪ Assist with transportation of guests via ATV, van or truck
▪ Performing sweeps at the end of the day to ensure that all guests are off the mountain
▪ Assist Instructor team with lesson operations, teach lessons when needed
▪ Trail maintenance as required daily. Experience using shovels, saws, hammers, and other common
trail work and construction tools preferred
▪ Attend required orientation and training sessions
▪ Compliance with all company policies and procedures as well as any regulatory requirements
▪ Other duties as assigned
REQUIRED QUALIFICATIONS
▪ Previous patrol experience, preferred
▪ Read and write in the English language; Spanish a plus
▪ Must have a valid driver’s license and meet insurability standards
▪ Interact and maintain positive relationships with guests, co-workers and management consistent with
Beech Mountain Resort’s Code of Conduct
EDUCATION REQUIREMENTS
▪ High school education or GED strongly preferred
▪ Valid/current Outdoor Emergency Care, Wilderness First Responder or North Carolina EMT
Credential; CPR required
PHYSICAL REQUIREMENTS
▪ Must be minimum 18 years of age
▪ Downhill mountain bike at a high level of proficiency
▪ Will work outdoors, in a variety of weather conditions, including extreme mountain weather
▪ Stand and ride a bike for long periods of time
▪ Lift approximately 75 pounds (O2 bottles, equipment, injured guests)
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate
a computer and other office productivity machinery.
WORKING CONDITIONS
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying
outside weather conditions.
Hazardous Materials/Noise: The noise level in the workplace is usually moderate.
This job description is not an exhaustive list of all functions and responsibilities that an employee may be
required to perform in this position. Beech Mountain Resort, Inc. and its affiliates reserve the right to modify,
increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for
any set term or duration, or for termination only for cause.
Employment with Beech Mountain Resort, Inc. or any of its affiliates is “at will” meaning either party may
terminate the employment relationship at any time with or without cause and with or without notice.
Beech Mountain Resort, Inc. and its affiliates are equal opportunity employers and maintain drug-free
workplaces. All employees and candidates are reminded that Beech Mountain Resort, Inc. and its affiliates
adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.