Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts. Beech Mountain Resort is committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and compassionate individuals who are committed to providing an outdoor experience for all. Join us today and make work your adventure.
The Lodge Manager oversees all aspects of operations at The Lodge during the winter season. The Lodge offers cafeteria-style dining, a large seating area, and a bar. The Lodge Manager ensures smooth operations, proper staffing, cleanliness, and a positive guest experience.
Responsibilities:
- Manage The Lodge kitchen, including food preparation and cooking
- Demonstrate positive interpersonal skills with guests and staff
- Gather regular guest feedback and respond promptly to queries
- Analyze and recommend improvements to reduce costs and increase sales
- Ensure adequate staffing levels and train team members on menu items, promotions, and events
- Control costs while maintaining standards to improve profit margins
- Monitor food and beverage products for compliance with standards
- Enforce sanitation, safety, and cash handling procedures, ensuring compliance with health and safety regulations
- Oversee training for supervisors to develop leadership, customer service, and point of sale skills
- Maintain positive employee relations, responsible for hiring, training, and evaluating employees
- Evaluate department and staff performance against set goals and standards
Requirements or Qualifications:
- Strong leadership and management skills
- Experience in food and beverage management preferred
- Excellent communication and customer service skills
- Ability to manage costs and increase operational efficiency
- Must be able to work early mornings, weekends, and holidays
- Four-wheel drive/AWD/snow chains required